I work pixels up
, strategy down
, and everything in between to move companies forward.
selected work
Reframed Productboard around AI-native PM.
2025–2026Designing Spark, the product behind the AI-first pivot.
Reframed Productboard around AI-native PM.
Designing Spark, the product behind the AI-first pivot.
Rebuilt a $1B+ platform on modular architecture.
2023–2025Small team. Flexible architecture. Built for multi-billion dollar scale.
Rebuilt a $1B+ platform on modular architecture.
Small team. Flexible architecture. Built for multi-billion dollar scale.
Designed a zero-to-one automations platform.
2024A new workflow layer for product teams operating at enterprise scale.
Designed a zero-to-one automations platform.
A new workflow layer for product teams operating at enterprise scale.
Originated the vision that became Agent Copilot.
2023Synthesised competing AI threads into one direction.
Originated the vision that became Agent Copilot.
Synthesised competing AI threads into one direction.
Unlocked $13M ARR by rethinking notifications at Zendesk.
2022Self-initiated. Seeded the platform redesign.
Unlocked $13M ARR by rethinking notifications at Zendesk.
Self-initiated. Seeded the platform redesign.
Rebuilt Zendesk Mobile for the customer the desktop product ignored.
2021Repositioned Zendesk Mobile for deskless workers.
Rebuilt Zendesk Mobile for the customer the desktop product ignored.
Repositioned Zendesk Mobile for deskless workers.
Built the first native support SDK on Unity.
2023Zendesk × Rovio. Drag-and-drop conversational support.
Built the first native support SDK on Unity.
Zendesk × Rovio. Drag-and-drop conversational support.
Scaled Ireland's most-funded AI startup as first designer.
2016–2019Forbes-recognised platform. Acquired by Sitecore.
Scaled Ireland's most-funded AI startup as first designer.
Forbes-recognised platform. Acquired by Sitecore.